The Essentials of Leadership:  Your path to business success!

Effective Managers create

Productive Employees which lead to

Happy Customers which produce Bottom Line Results

Become the leader that brings out the best in your team, and make your life easier in the process!

The following nine-week curriculum is customized to the specific needs of individual participants and special attention is given to areas most in need of focus:

 

Introduction: Key Ingredients for Leadership Success

Learn what it means to be a leader, and understand the leadership role of management.  "Know thyself" is the cornerstone philosophy of all leadership development.

 

Defining and Communicating your Expectations

Ensure your employees understand the organization’s philosophy, operational goals and financial objectives.

 

Interviewing and Hiring the Right People

Avoid decreased morale and high turnover, orientation and training costs associated with continuous hiring.

 

Motivating and Inspiring Employees

Gain proven leadership abilities that help successful managers bring out the best in front-line employees by encouraging their quality-enhancing and cost-saving ideas.

Defining Motivation and Ensuring Continuous Motivation
Effective Communication including:  Listening Strategies & Successful Conflict Resolution
Recognition & Feedback
Stimulating Innovation and Change
Succeeding Despite Constraints
 

Performance Management

Generate the highest performance from your team, learn to effectively deal with difficult employee behaviors, and encourage inventive solutions to problems that arise.

Delegation and Accountability
Managing Employee Performance
Creative Problem Solving

 

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